How do I choose my size?
Every product page includes a size guide. Throsby styles run [true to size — CONFIRM]. If you are between sizes, we recommend [sizing guidance — CONFIRM]. Getting fit right is the best way to avoid a return.
When will my order arrive?
Orders are processed within [1–3 business days] and typically arrive within [DELIVERY ESTIMATE — must match real fulfillment]. You will receive a tracking link by email once your order ships. Full details are on our Shipping Policy.
What is your return policy?
Unworn items in original condition can be returned within [30 days] of delivery. See our Refund Policy to start a return.
What are your shoes made of?
[ADD WHEN TRUE: materials such as upper, lining, and sole. List only what is accurate.]
How can I contact you?
Email us at [SUPPORT EMAIL] and we will reply within [1–2 business days].